Thank you for shopping with Dilizmart. We’re committed to delivering your order safely, promptly, and professionally. Please read our shipping policy below to understand how we handle order processing, delivery, and tracking.

Company Information:

  • Business Name: Dilizmart

  • Email: Info@dilizmart.com

  • Phone Number: +1 (508) 289-1757

  • Physical Address: 118 Edmonds Ave, McCrory, AR 72101, United States

Shipping & Delivery Information

 Order Processing Time

  • Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).

  • Once your order is processed, we’ll send a confirmation email with tracking information when your shipment is on the way.

 Delivery Time Estimates

Delivery times vary based on the product and your shipping location. Average delivery windows:

  • Standard Shipping: 5–10 business days

  • Freight/LTL Deliveries (large items like propane tanks or equipment): 7–15 business days

  • Expedited Shipping: Available for select products at an additional cost

We currently ship within the continental United States only. We do not ship to P.O. Boxes, Alaska, Hawaii, or U.S. territories at this time.

 Freight Shipping (for Heavy or Oversized Items)

Certain products such as propane tanks, car lifts, or outdoor structures may ship via LTL freight carriers. For these orders:

  • Delivery is curbside only unless otherwise specified.

  • The carrier will contact you to schedule a delivery appointment.

  • Please ensure someone is available to receive and inspect the shipment upon delivery.

 Shipping Locations

All products are shipped from our warehouse or directly from our distribution partners across the U.S. to ensure fast, reliable delivery.

 Shipping Delays

While we strive for prompt delivery, delays may occur due to weather, carrier issues, or supply chain disruptions. If your order is delayed beyond the estimated delivery time, please contact us at Info@dilizmart.com or call +1 (508) 289-1757 for assistance.

 Tracking Your Order

Once your order ships, you will receive an email with a tracking number and a link to monitor your shipment’s progress.

 Damaged Shipments

If your item arrives damaged or defective:

  1. Inspect your shipment at the time of delivery.

  2. Note any visible damage on the delivery receipt.

  3. Take clear photos of the damage.

  4. Contact us within 48 hours of receiving your order.

We’ll work with the carrier and/or manufacturer to resolve the issue promptly.

 Questions?

For any shipping-related questions or concerns, feel free to contact our support team:

  • Email:  Info@dilizmart.com

  • Phone: +1 (508) 289-1757

  • Business Hours: Monday–Friday, 9:00 AM–5:00 PM (CST)

Dilizmart – Fueling Reliability. Delivering Safety.